FAQ

General Questions

What types of arcade parts do you offer?

We offer a wide range of authentic arcade parts, including joysticks, buttons, circuit boards, power supplies, and more. Explore our catalog for a complete list of products.

Are your arcade parts compatible with specific arcade machines or consoles?

Our arcade parts are designed to be compatible with a variety of arcade machines and gaming systems. Each product listing includes details about compatibility to help you make the right choice.

Do you offer warranty on your arcade parts?

Yes, we stand behind the quality of our products. Most arcade parts come with a warranty. Check the product description for warranty information specific to each item.

Ordering and Shipping

How do I place an order?

Simply browse our catalog, add the desired items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your order.

What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards and PayPal. Visit our payment options page during checkout for more details.

How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this tracking number on our Order Tracking page to monitor the status and location of your package.

DDP – Door-to-door service

DDP, which stands for “Delivered Duty Paid,” is a comprehensive shipping service that offers door-to-door convenience.

With DDP, all aspects of the shipment are managed, including:

Import Customs Clearance: Ensuring that the goods comply with the import regulations of the destination country.
Transportation Arrangements: Handling the logistics and transportation of goods from the point of origin to the destination.
Payment of Duties and Taxes: Covering all necessary duties, taxes, and other charges that may apply.
Customs Clearance Procedures: Managing the documentation and processes required for customs clearance.
Delivery to Specified Destination: Ensuring that the goods are delivered directly to the final destination specified by the customer.

This service is particularly beneficial for customers who want a hassle-free shipping experience, as it minimizes the involvement needed from the buyer in the shipping process.

Technical Support

I need assistance with installing an arcade part. Can you help?

Absolutely! Contact our technical support team at info@inbtl.com, and they will guide you through the installation process or provide troubleshooting assistance.

Are there installation guides available for your products?

Yes, we provide detailed installation guides for many of our parts. Check the product listing or visit our Guides section for step-by-step instructions.

Returns and Exchanges

What is your return policy for arcade parts?

Our return policy allows for returns within 30s days of receiving your order. Please review our Return Policy page for detailed information on how to initiate a return.

Can I exchange an arcade part if it’s not what I expected?

Yes, we offer exchanges for eligible items. Visit our Exchange Policy page for instructions on how to process an exchange.

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