FAQ

Shipping Information

What types of arcade parts do you offer?

We offer a wide range of authentic arcade parts, including joysticks, buttons, circuit boards, power supplies, and more. Explore our catalog for a complete list of products.

Are your arcade parts compatible with specific arcade machines or consoles?

Our arcade parts are designed to be compatible with a variety of arcade machines and gaming systems. Each product listing includes details about compatibility to help you make the right choice.

FAQ Second Version

How do I place an order?

Simply browse our catalog, add the desired items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your order.

What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards and PayPal. Visit our payment options page during checkout for more details.

How Do I Track My Order?

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this tracking number on our Order Tracking page to monitor the status and location of your package.

Delivered Duty Paid, or DDP

Delivered Duty Paid (DDP) is a shipping option that simplifies your purchasing experience. With DDP, the seller (B2L), takes full responsibility for delivering your goods directly to your location. This includes:

All-Inclusive Pricing: The price you pay covers all shipping costs, customs clearance, and any import duties or taxes, ensuring no surprise fees upon delivery.
Hassle-Free Delivery: We manage all logistics, so you don’t have to deal with customs paperwork or complicated procedures. Your only task is to receive your order.
Peace of Mind: Enjoy a seamless purchasing experience, knowing that everything is taken care of from start to finish.

HI I need assistance with installing an arcade part. Can you help?

Absolutely! Contact our technical support team at info@iborntolead.com, and they will guide you through the installation process or provide troubleshooting assistance.

Are there installation guides available for your products?

Yes, we provide detailed installation guides for many of our parts. Check the product listing or visit our Guides section for step-by-step instructions.

Returns and Exchanges

Our return policy allows for returns within 30s days of receiving your order. Please review our Return Policy page for detailed information on how to initiate a return.