Payment and Shipping Disclaimer (International Orders)

  1. Accepted Payment Methods
    To provide flexibility, we accept the following payment methods:

    • PayPal: Payments via PayPal must be completed during checkout. Any disputes or chargebacks initiated through PayPal must comply with our refund and shipping policies.
    • Cryptocurrency: Payments made in cryptocurrency (e.g., Bitcoin, Ethereum) are final, non-refundable, and non-reversible. Please ensure all transaction details are correct before completing your payment.
    • Bank Transfers: Payments via bank transfer must be received in full before your order is processed. Customers are responsible for any bank transfer fees or currency conversion charges.

    By using any of these payment methods, you agree to our policies outlined in this disclaimer.

  2. Shipping Carriers
    We offer shipping through a variety of carriers to meet your needs:

    • Postal Services (e.g., USPS, EMS): While these carriers provide affordable shipping options, they may be less reliable for international shipments due to potential delays, tracking inconsistencies, or lost packages. Customers who choose postal services accept the associated risks.
    • Express Couriers (e.g., UPS, DHL, FedEx): These carriers are considered more reliable and secure for international shipping. They provide faster delivery times, detailed tracking, and better customer support. We recommend using these services for high-value or time-sensitive shipments.

    Customers are responsible for selecting their preferred shipping method at checkout. Once the package is handed over to the carrier, we are no longer responsible for delivery issues.

  3. No Refund Policy for Shipping Issues
    • Lost Packages:
      • Postal Services (e.g., USPS, EMS): We are not responsible for packages lost by postal services. If your package is lost, you must file a claim directly with the postal carrier.
      • Express Couriers (e.g., UPS, DHL, FedEx): While these services are more reliable, in the rare event of a lost package, we will assist you in filing a claim with the carrier. However, refunds will not be issued by us for lost packages.
    • Damaged Packages:
      • All packages are inspected and securely packaged before shipping. However, we are not liable for damage caused during transit. Customers must file a damage claim directly with the shipping carrier.
    • Shipping Insurance: We strongly recommend purchasing additional shipping insurance at checkout to cover potential losses or damages during transit. If no insurance is purchased, the customer assumes full responsibility for any issues that may arise.
  4. International Shipping Policy
    • Customs and Duties:
      • Customers are responsible for any customs fees, import duties, taxes, or other charges imposed by their country. These charges are not included in the product price or shipping fees.
    • Customs Delays:
      • International shipments may be delayed due to customs clearance. We are not responsible for such delays, and no refunds will be issued for late deliveries caused by customs.
    • Prohibited Items:
      • It is the customer’s responsibility to ensure that the items ordered comply with the import regulations of their country. We are not liable for packages seized, delayed, or returned by customs due to prohibited items.
  5. Tracking and Delivery
    • All orders are shipped with tracking information, which will be provided once the package is dispatched. It is the customer’s responsibility to monitor tracking updates and contact the shipping carrier for any delivery issues.
    • Delivery times are estimates provided by the shipping carrier and may vary depending on the destination country, customs clearance, holidays, and other factors. We are not responsible for delays caused by the shipping carrier or customs.
  6. Payment Finality
    • All payments are final and non-refundable unless explicitly stated in our refund policy or required by law.
    • Cryptocurrency payments are irreversible due to the nature of blockchain technology. Please double-check all transaction details before completing your payment.
    • Bank transfer payments cannot be reversed once processed. Any errors in account details provided by the customer are the customer’s responsibility.
  7. Chargebacks and Disputes
    • Customers are required to contact us at [Your Contact Information] to resolve any payment or shipping issues before initiating a chargeback or dispute through their payment provider.
    • Unauthorized chargebacks or disputes that violate our policies may result in legal action and/or account suspension.
  8. Returns and Refunds
    • We do not accept returns or issue refunds for international orders unless explicitly stated in our refund policy.
    • Refunds will not be issued for packages lost, delayed, or damaged by the shipping carrier.
  9. Policy Updates
    • We reserve the right to update or modify this payment and shipping disclaimer at any time without prior notice. The latest version will always be available on our website.
  10. Contact Us
  • For any questions or concerns regarding payment, shipping, or your order, please contact us at info@iborntolead.com. While we cannot issue refunds for shipping-related issues, we are happy to assist you in resolving the matter with the shipping carrier.
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